Rafel really knows his stuff ! His initial assessments are very thorough. He asks all the right questions to make sure he understands your particular pain or problem, Then, Rafael not only shows you "how" and "what" to do to help make your injuries and pain go away - so you can heal quickly and correctly - but he also takes the TIME to explain "WHY" you need to do the movements in the right sequences while sometimes offering possisble alternatives, or things you can do at home, to avoid reinjuries & possible future problems. Having his "hands on" expertise is MUCH better as he guides you through the corrective movements, and you actually "FEEL" how to do them the right way - rather than just watching a video, or following what you see others in the gym doing. Using the mirrors to see the movements from all angles as he takes you through them is also a big plus. The weekly motivational emails and videos on the RPT Fitness website and the blogs that he and Nancy post are good reminders to keep up with my "homework assignments". And, if I have questions, or comments, either Rafael or Nancy get right back to me with their answers.